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Portal Home > Knowledgebase > Account Issues


Account Suspension
If your account was suspended without giving you a reason ahead of time, this is due to the fact...
Can I add another domain to my account?
Yes. You can add other domain which you have registered with another registar. You will need to...
How do I get my free domain ?
In order to receive a free domain you must sign up for ONE year for a LEVEL2 or LEVEL3 package...
How do I update my account details?
You may update your account details in the client area portal under “My Details”. The client...
Why is my account Blocked?
Due to security measures your account can be blocked due to a few reasons:   1)Too many...
Why is my account still blocked after it was unblocked by your support?
Please clear ALL your cookies and cache in your internet browser options. Then close ALL your...