Knowledgebase

Are invoices generated in advance?
For the convenience of our customers and in order to keep our billing up to date invoice...

Are reminder e-mails sent for unpaid invoices?
Yes, we send an e-mail reminder for any unpaid invoices starting with the first day after the...

Can Buyers Checkout Without a PayPal Account?
PayPal has optimized the checkout experience with an exciting improvement to our payment...

How can I view my Invoice?
To view your invoices and payment history you will have to login to your client area portal....

How do I change my payment method?
You may change your payment method and billing information in the client area portal under...

I paid with eCheck and my account got still suspended
We encourage our customers to pay with Pay Pal as it is secure, fast and instant. If you are...

Is there a renewal grace period for the hosting service?
Yes, LevelHosting provides up to a four-day grace period after the renewal date. Any...

Late payments after grace period
If you have not replied or paid after the grace period, you risk the chance of your files being...

What payment methods are accepted?
We accept the following major credit cards; Visa, MasterCard, American Express and Discover. We...

How do I create a PayPal Subscription for automatic billing?
In order to create an auotmated Subscription to LevelHosting for your hosting service please...

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